Privacy Policy

Effective date: April 1, 2026

1. Introduction

Cardro (“Cardro,” “we,” “our,” or “us”) provides digital business profile, customer engagement, loyalty, and promotional tools for businesses and their customers. This Privacy Policy explains how we collect, use, store, and share information when you use Cardro.

2. Information We Collect

Depending on how you use Cardro, we may collect the following categories of information:

  • account information, such as your name, email address, and login details;
  • profile information, such as business name, public profile details, contact information, social links, images, and other information you choose to publish;
  • loyalty information, such as loyalty membership details, QR tokens, points balances, rewards activity, and enrollment history;
  • promotional information, such as special offers, offer claims, email requests, and related activity logs;
  • communications information, such as contact requests, profile share requests, and customer-submitted contact details;
  • technical information, such as log data, browser type, device information, approximate usage data, and interactions with our services.

3. Google Sign-In Information

If you sign in with Google, we may receive basic account information such as your name, email address, and profile identifier from Google for authentication, account creation, and account management.

We use Google user data only to provide and secure sign-in, authenticate your account, associate you with your Cardro profile, and support the features you choose to use inside Cardro.

We do not sell Google user data. We do not use Google user data for advertising purposes.

4. How We Use Information

We may use personal information to:

  • create, maintain, and secure Cardro accounts;
  • display and manage public business profiles;
  • operate loyalty programs, points balances, QR code features, and rewards;
  • send profile shares, offer emails, and service-related notifications;
  • process customer requests, contact submissions, and join flows;
  • improve the performance, safety, and usability of Cardro;
  • comply with legal obligations and enforce our terms.

5. How Information Is Shared

We may share information in the following limited circumstances:

  • with service providers that help us operate Cardro, such as hosting, authentication, database, email, analytics, and payment providers;
  • with the business or customer you choose to interact with through Cardro features, such as public profiles, loyalty enrollment, contact requests, and offer delivery;
  • if required by law, legal process, or to protect the rights, safety, or security of Cardro, our users, or others;
  • as part of a merger, acquisition, financing, or sale of assets, subject to applicable confidentiality and legal obligations.

We do not sell your personal information.

6. Public Profile Information

Some Cardro features are designed to make business profile information publicly available. Information you choose to publish in a public profile may be visible to visitors and may be shared by others. Please use care when deciding what information to make public.

7. Data Retention

We retain information for as long as reasonably necessary to provide Cardro, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how the service is used.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may update certain account and profile information through your Cardro account. You may also stop using Cardro at any time. If you want to request deletion of your account or personal information, contact us using the information below.

10. Children’s Privacy

Cardro is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. International Processing

Your information may be processed and stored in countries other than the one in which you live, subject to applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Your continued use of Cardro after changes become effective means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at support@cardro.net.